Refund Policy

Last updated: 21 Oct 2026

1. Our promise

If you are not satisfied with a course, you can request a full refund within 30 days of your purchase.

2. When a refund is available

• The request is made within 30 days of the payment date.
• No certificate of completion has been issued for that course. Once a certificate is issued, the course is considered completed and is not refundable.
• The payment was successful and has not already been refunded.

3. How to request a refund

Sign in, open Billing & Refunds from your dashboard, and select Request refund next to the payment. You may add an optional reason. Requests are reviewed by our team, usually within 3 business days, and we will reply by email.

4. Refund method and timing

Approved refunds are sent back to the original payment method through Razorpay. Once approved, your enrollment in the course is removed. The time it takes for the money to appear depends on your bank or card issuer, typically 7 Business days.

5. Requests after the window or after completion

Requests made after the refund window, or after a certificate has been issued, are declined. If you believe there was a technical problem with your purchase or access, contact us at support@waresmuhammadi.com and we will look at it case by case.

6. Contact

Wares Muhammadi, kabul Afghanistan
Email: support@waresmuhammadi.com